We deliver to UK, EU, USA & other international destinations.

See tables below for destinations & rates.

Please understand that working days don't include Saturday and Sunday, or national holidays, and we process orders the day after we receive them.

UK Local pick up:

Local pick up is free and your order can be collected from our studio:

The Factory, Studios 6-7, 21-31 Shacklewell Lane, Dalston, Hackney, London, E8 2DA

We'll email when your order is ready for collection.

Studio opening times:

Monday - Thursday 11am-6pm. Friday 11am-3pm

USA Shipping exclusions

Unfortunately, we're not able to deliver to APO/FPO addresses, military states or U.S territories

Nomad discovery set shipping

Delivery for Nomad discovery set is free for UK, USA & some EU countries, as shown below. Shipping charges will be apply if other items are added to the same order.

Please understand that working days do not include Saturday and Sunday or national holidays.

If your country is not listed below please drop us a line here

Returns & refunds

We hope you'll love your GALLIVANT fragrance. It's been made with a lot of thought, love and attention. However, if you’re not happy, we offer a refund, exchange or replacement provided your product is returned to us within 14 days of receipt. They must be in their original packaging, completely unopened and undamaged.

To refund your purchase, please get in touch with us via our contact form with your order number. When we receive your returned products we will check they're in perfect condition and refund the purchase price, minus our return fee.
We will only refund your postage cost if the goods are faulty or we have sent you the wrong item. There is a £20 return fee - the time for our small team to process the return.

Due to dangerous goods logistics rules, returns can only be processed for customers in the UK & USA. Please ensure you use a tracked service. We are not liable if the returned parcel is misdelivered or lost.

Only products purchased through our website may be returned in this way. If you have bought a GALLIVANT fragrance from one of our authorised stockists or retailers, please return it to them. These returns will be subject to the return policy of the retailer where you bought it.

March 2026 DHL Express deliveries:

Please note that due to the current situation in the Middle East, some international deliveries using DHL Express are taking longer than expected. Please check your local DHL tracking for the most updated delivery date. We also monitor the orders & will do our best to update you on any issues.